Here’s the reality – The landlord pays out the same fees whether you have your own guy or use their guy.  When you, the tenant, choose to be represented by the listing agent (the landlord’s broker), you are forgoing the benefit of free dedicated representation. The true allegiance of the listing broker is to the landlord, not to you. Since a dual agent cannot focus on negotiating the lowest price and the highest rent at the same time, it is easy to see how this creates diametric conflict.  Mere disclosure does not solve the problem. Owners almost never give tenants bottom-line economics until there is competition and dedicated representation.